Personal Data Protection Law Policy

Personal Data Protection and Processing Policy

1. Purpose

The purpose of this policy is to determine the procedures and principles regarding the protection, processing, storage, and disposal of personal data processed by Banaks Sanitary in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK).

2. Scope

This policy covers the personal data of all natural persons who have a relationship with Banaks Sanitary, including customers, visitors, business partners, suppliers, and job applicants.

3. Fundamental Principles

Banaks Sanitary complies with the following principles in personal data processing activities:

• Processing in compliance with the law and principles of good faith

• Accuracy and being up to date

• Processing for specific, explicit, and legitimate purposes

• Being relevant, limited, and proportionate to the purpose

• Retention for the period stipulated in the relevant legislation or required for the purpose of processing

4. Processing of Personal Data

Personal data is processed based on explicit consent or within the scope of the legal grounds specified in Articles 5 and 6 of the KVKK.

5. Storage and Disposal of Personal Data

Personal data is stored for the periods specified in the relevant legislation or for as long as required by the purpose of processing. Upon the expiration of these periods, data is deleted, destroyed, or anonymized.

6. Data Security

Banaks Sanitary implements technical and administrative security measures in order to:

• Prevent unauthorized access

• Prevent data loss and unlawful processing

7. Transfer of Personal Data

Personal data may be transferred to third parties in accordance with applicable legislation and by taking the necessary security measures.

8. Policy Updates

This policy may be updated in line with changes in legislation and company practices. The updated version enters into force on the date it is published on the Banaks Sanitary website.

Privacy Notice under the Personal Data Protection Law (KVKK)

As Banaks Sanitary, we show the utmost care for the security of your personal data in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”). This notice has been prepared to inform you about the purposes for which your personal data is processed, the methods of collection, and your rights.

1. Data Controller

Within the scope of the KVKK, your personal data is processed by Banaks Sanitary in its capacity as the data controller.

2. Processed Personal Data

Within the scope of our website and services, the following personal data may be processed:

• Identity information (name, surname)

• Contact information (phone number, email address)

• Request and complaint information

• Website usage information (IP address, cookie data)

3. Purposes of Processing Personal Data

Your personal data is processed in accordance with Articles 5 and 6 of the KVKK for the following purposes:

• Enabling you to benefit from our products and services

• Carrying out communication activities

• Ensuring and improving customer satisfaction

• Evaluating requests and complaints

• Fulfilling legal obligations

4. Method and Legal Basis of Data Collection

Your personal data is collected electronically through the website, email, phone, contact forms, and cookies.
The data is processed based on the legal grounds specified in Article 5 of the KVKK, including:

• Explicitly stipulated by law

• Necessity for the establishment or performance of a contract

• Fulfillment of the legal obligations of the data controller

• Legitimate interests

5. Transfer of Personal Data

Your personal data may be transferred, in accordance with applicable legislation, to:

• Authorized public institutions and organizations

• Business partners providing legal and technical services

6. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, as a data subject, you have the right to:

• Learn whether your personal data is processed

• Request information if it has been processed

• Learn whether it is used in accordance with its purpose

• Request correction if it is incomplete or inaccurate

• Request deletion or destruction

• Request compensation for damages in case of unlawful processing

You may submit your requests in writing or through the methods specified under the KVKK to Banaks Sanitary.